How Wallet Data Enters Our Privacy Policy
Your Privacy Policy rights apply to data created when you open an account, complete phone verification or request an account change. We record the payment rail selected for a transaction, such as DANA, OVO, GoPay, QRIS, bank transfer or virtual account, so we can match a
-
1
receipt with the correct account and investigate a status issue. We do not need your wallet password to process that record. A mobile browser may also send device and session signals that help us keep your login connected to the right account. When access or eligibility
-
2
is discussed, it depends on local law. We may retain transaction and security records for the period needed for legal, fraud-prevention or dispute purposes, then remove or anonymise them under our internal retention process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.